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Privacy Policy

Privacy Policy

Introduction

Welcome to https://boulder-mental-health-evaluations-therapy.denvermentalhealthcare.com (hereafter referred to as “Boulder Mental Health,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Law on Data Protection (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the domain https://boulder-mental-health-evaluations-therapy.denvermentalhealthcare.com. Please note that this Privacy Policy does not extend to third-party websites, applications, or services linked to our platform through external links, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when you:

  1. Use our applications and services as an authorized user.
  2. Visit our website or any other online platforms associated with this Privacy Policy.
  3. Communicate with us via email, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. The types of data we gather include:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, and profile preferences.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, including bank account information (if provided for direct deposits or payments).
  4. Purchase Information: Items you have bought from us, purchase dates, and quantities.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and device tokens.
  6. Location Data: Your geographic location data (with your consent) for personalized service delivery.
  7. Feedback: Comments, reviews, and responses you provide to improve our services.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms.
  9. Product Information: Details about products or services you show interest in or purchase from us.

We obtain this information through direct user input, interactive features of our applications, and automated tracking technologies. Additionally, third-party service providers may share personal data with us for the purposes described in this policy.

Cookies

We use cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your browser that serve various purposes:

  1. Strictly Necessary Cookies: Essential for navigating our site, ensuring secure logins, and providing basic functionality.
  2. Preference Cookies: Remembering user preferences, such as language settings and display options.
  3. Analytics Cookies: Tracking user behavior to analyze trends and improve website performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent re-identification.

Security Measures

Boulder Mental Health implements robust security measures to safeguard your personal information. We utilize encryption for data transmission and storage, engage secure third-party processing partners, and regularly review and update our security protocols to protect against unauthorized access, disclosure, alteration, or destruction of data.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child without your consent, please contact us using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access to your data and its processing purposes.
  • Rectification of inaccurate or incomplete data.
  • Erasure (right to be forgotten) under certain circumstances.
  • Restriction or object to the processing of your data in specific cases.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
  • Non-discrimination for exercising your data privacy rights.

To exercise these rights or submit a request, please contact our Data Privacy Team using the details provided in the “Contact Information” section below. We will respond within the legally required timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions regarding privacy, data usage, unsubscribing from communications, or requesting a copy of this Privacy Policy, please contact us:

  • Email: contact@boulder-mental-health-evaluations-therapy.denvermentalhealthcare.com
  • Postal Mail: [Address] (Please note that we may not respond to unsolicited marketing correspondence.)
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